--- title: [Deprecated] Merchant's balance description: Merchant's balance --- [Skip to content](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-merchants-balance#main-content) - [English](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-merchants-balance) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/pspbackoffice-merchants-balance) English Show submenu for translations [Customer portal](https://help.ecomcharge.com/tickets?hsLang=en) - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) Open main navigation Close main navigation - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) - - [English](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-merchants-balance) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/pspbackoffice-merchants-balance) English Show submenu for translations - [Customer portal](https://help.ecomcharge.com/tickets) - [eComCharge Blog](https://ecomcharge.com/blog/) [eComCharge Blog](https://ecomcharge.com/blog/) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [eComCharge knowledge base](https://help.ecomcharge.com/en/knowledge-base?hsLang=en) 2. [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en) 3. [Merchant's balance](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchants-balance) # \[Deprecated\] Merchant's balance > ℹ️ Please note that this version of balance is no longer supported. Use the new version described [here](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-balance-version-2?hsLang=en). The system allows you to view and correct the current state of the merchant's balance. Balance details are indicated in the default currency of the payment service provider. Amounts used to calculate indicators in other currencies are converted to the base currency at the OpenExchange rate on the date the transaction is processed. ![](https://help.ecomcharge.com/hs-fs/hubfs/undefined-Oct-26-2025-02-32-29-7630-AM.png?width=32&height=32&name=undefined-Oct-26-2025-02-32-29-7630-AM.png) To get the balance service enabled, you should specify the default currency in the settings of the payment service provider. For more information, see [System Settings](https://docs.google.com/document/d/1GNoep6uP4KQc7vHXWwIdxz3ZkIj3f8gRC0XNR9Wu7DE/edit#heading=h.2nde3ua1hvs0). The merchant's balance resembles a classic balance sheet that includes the following: A header in the format “Balance *\*  *Payable \*”; ![](https://help.ecomcharge.com/hs-fs/hubfs/undefined-Oct-26-2025-02-32-30-0679-AM.png?width=9&height=9&name=undefined-Oct-26-2025-02-32-30-0679-AM.png) Date, Debit, and Credit columns. The amount of the merchant's balance displayed in the sheet header is the current state of the merchant's account in the default currency of the payment service provider. It is calculated by the formula (*Sum of all adjustments in the Credit column - Sum of all adjustments in the Debit column)*. The Debit column displays funds transfers from the payment service provider to the merchant. The Credit column displays the additional fees that the payment service provider takes from the merchant. Credit can contain 2 types of adjustments: 1. Manual adjustments: usually represent additional fees the PSP charges the merchant, usually negative ones. 2. Automatic: 1. Carryover balance: the amount of the balance from the previous month; 2. Gross proceeds: the Pay\_to\_merchant amount due to the merchant for all financial statements generated for the reporting day and converted to the default currency of the payment service provider. 3. Daily dynamic balance: the amount due to the merchant for the current day, i.e. a total amount of Pay\_to\_merchant from all daily transactions in the default currency. For your convenience, the page uses a color indication for each entry: | Color | Description | | --- | --- | | Green | Receipt of funds to the balance | | Red | Debit of funds from the balance | | Gray | No change in the balance | In addition to the color indication, the system shows the adjustment type notification: ![](https://help.ecomcharge.com/hs-fs/hubfs/undefined-Oct-26-2025-02-32-30-0679-AM.png?width=4&height=4&name=undefined-Oct-26-2025-02-32-30-0679-AM.png) D : dynamically calculated balance for the current day, which is calculated automatically based on completed transactions; ![](https://help.ecomcharge.com/hs-fs/hubfs/undefined-Oct-26-2025-02-32-30-0679-AM.png?width=4&height=4&name=undefined-Oct-26-2025-02-32-30-0679-AM.png) M: manual adjustments; ![](https://help.ecomcharge.com/hs-fs/hubfs/undefined-Oct-26-2025-02-32-30-0679-AM.png?width=4&height=4&name=undefined-Oct-26-2025-02-32-30-0679-AM.png) S: automatic calculation of revenue based on the financial statement. The service is designed for merchants and processor accountants to facilitate understanding of the merchant's account status, and settlements. Balance management is available to a user with the Accountant role, who can make the following actions: ![](https://help.ecomcharge.com/hs-fs/hubfs/undefined-Oct-26-2025-02-32-30-3225-AM.png?width=9&height=8&name=undefined-Oct-26-2025-02-32-30-3225-AM.png) [View a merchant's balance](https://docs.google.com/document/d/1GNoep6uP4KQc7vHXWwIdxz3ZkIj3f8gRC0XNR9Wu7DE/edit#heading=h.lnfsh2d0asug); [![](https://help.ecomcharge.com/hs-fs/hubfs/undefined-Oct-26-2025-02-32-30-3225-AM.png?width=9&height=8&name=undefined-Oct-26-2025-02-32-30-3225-AM.png)Adjust a merchant's balance](https://docs.google.com/document/d/1GNoep6uP4KQc7vHXWwIdxz3ZkIj3f8gRC0XNR9Wu7DE/edit#heading=h.ksyu4xiqqu4). [![The Balance tab](https://help.ecomcharge.com/hs-fs/hubfs/bb84b9c1-a585-489f-ac8a-6fe43b23e004.png?width=670&height=215&name=bb84b9c1-a585-489f-ac8a-6fe43b23e004.png)](https://help.ecomcharge.com/hubfs/bb84b9c1-a585-489f-ac8a-6fe43b23e004.png?hsLang=en)The Balance tab [![The Balance form](https://help.ecomcharge.com/hs-fs/hubfs/6bcf1fcf-b6bf-4a5e-8a3c-2b4fd843242e.png?width=670&height=333&name=6bcf1fcf-b6bf-4a5e-8a3c-2b4fd843242e.png)](https://help.ecomcharge.com/hubfs/6bcf1fcf-b6bf-4a5e-8a3c-2b4fd843242e.png?hsLang=en)The Balance form - [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#introduction) - [Before you start](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#before-you-start) - [Users](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#users) - [System administration](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#system-administration) - 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[Accounting and financial reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#accounting-and-financial-reports) - [Finances](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#finances) - [Merchant's balance](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchants-balance) - [Mass payouts to customers](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#mass-payouts-to-customers) - [Additional services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#additional-services) - [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#introduction) - [Overall service description](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#overall-service-description) - [Getting started](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#getting-started) - [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#smart-routing-management) - [Settings management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#settings-management) - [Appendix 1: Logical operators](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-1-logical-operators) - [Appendix 2: List of system fields](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-2-list-of-system-fields) - [PSP API documentation](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#introduction) - [Request requirements](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#request-requirements) - 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