---
title: View shop details and settings
description: account
---

[Skip to content](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-view-shop-details-and-settings#main-content)

- [English](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-view-shop-details-and-settings)
- [Русский](https://help.ecomcharge.com/knowledge-base-ru/pspbackoffice-view-shop-details-and-settings)

English

Show submenu for translations

[Customer portal](https://help.ecomcharge.com/tickets?hsLang=en)

- [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h)
- [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests)

Open main navigation

Close main navigation

- [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h)
- [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests)
- - [English](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-view-shop-details-and-settings)
    - [Русский](https://help.ecomcharge.com/knowledge-base-ru/pspbackoffice-view-shop-details-and-settings)

  English
  
  Show submenu for translations
- [Customer portal](https://help.ecomcharge.com/tickets)
- [eComCharge Blog](https://ecomcharge.com/blog/)

[eComCharge Blog](https://ecomcharge.com/blog/)

 This is a search field with an auto-suggest feature attached.

- There are no suggestions because the search field is empty.

1. [eComCharge knowledge base](https://help.ecomcharge.com/en/knowledge-base?hsLang=en)
2. [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en)
3. [Merchant shop management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-shop-management)

# View shop details and settings

To view detailed information about a merchant's shop, follow these steps:

1. Go to Account Manager \>
2. GotothelineoftheshopintheIfrequired,useSearch for a merchant’s shop.
3. Click

On the shop settings page that opens, you can see the following information blocks:

- **Full info.** The section of registration data of the company, the shop, and the bank account of the merchant, as well as of payment processing settings. For more information about the settings of this section, see Edit shop details and settings.
- **Widget customization.** The section of the payment widget settings. For more information about the settings of this section, see Edit shop details and settings.
- **Shop authorization credentials**. The section contains the shop identifier, webhook, public and secret keys. The webhook key is used to verify webhook signatures. The public key is used to identify requests that come from the shop; by default, the public key isn’t generated automatically when setting up a shop, merchants can generate a public key in the back office if needed. The shop secret key is used to authorize requests. The keys in this section must be used when authorizing requests and verifying webhook notification signatures for live transactions (`test=false`).
- **Shop test authorization credentials.** The section contains the same keys as the section with live credentials, but with different values. Test keys must be used when authorizing requests and verifying webhook notification signatures for test transactions (`test=true`).
  
  *Please note that the separation between test and live authorization credentials was introduced in May 2026. For the shops created before this date, the values in the test section will match the ones in the main section. It is recommended that merchants generate new key values for test mode to reduce the risk of fraud.*
- **Active brands.** The active brands section displays brands and payment methods activated for the shop.
- **Active currencies.** The active currencies section contains a list of currencies, transactions in which can be processed by payment gateways activated for the shop.
- **Convertible currencies.** The convertible currencies section contains a list of currencies, transactions in which will be converted into the main currency of the payment gateway at the Open Exchange rate at the time of the transaction.
- **3-D Secure Rules.** The section contains information about setting up the 3-D Secure security and anti-fraud service. For more information, see [3-D Secure verification service](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-view-shop-details-and-settings#_bookmark63).

Additionally, using the tabs of the shop settings page, you can access additional tools and functions such as:

- **Gateways:** to manage payment gateways that can be activated for the shop;
- **W/B list:** to set up lists of card masks and email addresses of users whose transactions are always sent to the specified gateway;
- **Smart Routing account:** to access the Smart Routing service interface. For more information, see Smart Routing service;
- **3-D Secure rules:** to set up the 3-D Secure security and anti-fraud service. For more information, see 3-D Secure verification service.

![](https://help.ecomcharge.com/hs-fs/hubfs/image-png-Oct-17-2025-09-51-05-2573-PM.png?width=25&height=25&name=image-png-Oct-17-2025-09-51-05-2573-PM.png)Depending on the system settings, some blocks might be hidden or not available to the payment service provider.

![](https://help.ecomcharge.com/hs-fs/hubfs/image-png-Oct-17-2025-09-50-24-8405-PM.png?width=670&height=431&name=image-png-Oct-17-2025-09-50-24-8405-PM.png)*Shopsettingspage(part1of2)*

*[![Shop credentials](https://help.ecomcharge.com/hs-fs/hubfs/shop_credentials_en.png?width=670&height=439&name=shop_credentials_en.png)](https://help.ecomcharge.com/hubfs/shop_credentials_en.png?hsLang=en)Shopsettingspage(part2of2)*

- [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#main-content)

    - [Introduction](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#introduction)
    - [Before you start](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#before-you-start)
    - [Users](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#users)
    - [System administration](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#system-administration)
    - [Merchant account management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-account-management)
    - [Configuration of payment gateways](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#configuration-of-payment-gateways)
    - [Merchant shop management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-shop-management)
    - [Dashboard](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#dashboard)
    - [Configuration of fraud protection services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#configuration-of-fraud-protection-services)
    - [Transaction management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#transaction-management)
    - [Subscription management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#subscription-management)
    - [Transaction reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#transaction-reports)
    - [Accounting and financial reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#accounting-and-financial-reports)
    - [Finances](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#finances)
    - [Merchant's balance](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchants-balance)
    - [Mass payouts to customers](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#mass-payouts-to-customers)
    - [Additional services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#additional-services)
- [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#main-content)

    - [Introduction](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#introduction)
    - [Overall service description](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#overall-service-description)
    - [Getting started](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#getting-started)
    - [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#smart-routing-management)
    - [Settings management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#settings-management)
    - [Appendix 1: Logical operators](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-1-logical-operators)
    - [Appendix 2: List of system fields](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-2-list-of-system-fields)
- [PSP API documentation](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#main-content)

    - [Introduction](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#introduction)
    - [Request requirements](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#request-requirements)
    - [HTTP response codes](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#http-response-codes)
    - [PSP ID and Secret Key](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#psp-id-and-secret-key)
    - [Merchants](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#merchants)
    - [Shops](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#shops)
    - [Transactions (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#transactions-dwh-v-2)
    - [Transactions (DWH v.1)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#transactions-dwh-v-1)
    - [Reference](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#reference)
    - [Reports (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#reports-dwh-v-2)
- [Video guides](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#main-content)

    - [Creating rules in Smart Routing](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#creating-rules-in-smart-routing)
    - [Payment Widget customization](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#payment-widget-customization)
- [Integrations](https://help.ecomcharge.com/en/knowledge-base/integrations?hsLang=en#main-content)

    - [Active Connectors with PSPs, banks, APM solution providers](https://help.ecomcharge.com/en/knowledge-base/integrations?hsLang=en#active-connectors-with-psps-banks-apm-solution-providers)
- [Release Notes](https://help.ecomcharge.com/en/knowledge-base/release-notes?hsLang=en#main-content)

    - [2025](https://help.ecomcharge.com/en/knowledge-base/release-notes?hsLang=en#2025)
- [Support and Requests](https://help.ecomcharge.com/en/knowledge-base/support-and-requests?hsLang=en)

[![eComCharge\_main logo uncut@3x 1-2](https://help.ecomcharge.com/hs-fs/hubfs/eComCharge_main%20logo%20uncut@3x%201-2.png?width=150&height=77&name=eComCharge_main%20logo%20uncut@3x%201-2.png "eComCharge_main logo uncut@3x 1-2")](https://help.ecomcharge.com/?hsLang=en)

<https://www.linkedin.com/company/ecomcharge/> [mailto:sales@ecomcharge.com](mailto:sales@ecomcharge.com)

© 2026 eComCharge UAB