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View merchant accounts

To view merchants and main information about them, go to Account Manager > Merchants.

 

The display pane contains a list of merchants registered in the system, with main information and available actions. The page display area consists of a filter panel with fields for searching and selecting the status of merchants and a list of merchants.

 

The main information about a merchant includes the parameters as described in the table below.

 

Table: Parameters of the main information about a merchant

Parameter

Description

Notes

ID

A registration number of the merchant in the system.

Assigned automatically in numerical order.

Status

The activation status. Possible values:

  • Active;
  • Disabled;
  • Locked.

For more information about the activation statuses, see the table below.

Company

The name of the merchant’s

company.

 

Contacts

Merchant details that include:

  • The name of the merchant’s contact person;
  • The merchant’s company name;
  • The email of the merchant’s contact person.

 

Shops

A list of the merchant’s shops that

includes:

  • The merchant’s shop ID as a registration number of the shop in the system;
  • The name of the merchant’s shop.

Displayed as hyperlinks to the shop information page.

The merchant account can have one or several activation statuses, as described in the table below.

Table: Activation statuses of a merchant account

Status

Icon

Description

Enabled

The merchant account is active. The merchant can accept payments.

Disabled

The merchant account is deactivated. The merchant can not accept payments.

Locked

The merchant account is active, but the access to the back office is blocked because of wrong login credentials entered by the merchant for 5 or more times.

 

By default, the system displays only active merchants. To view deactivated merchants, select Disabled on the filter pane.


 

Each merchant account is subject to the following actions:

  • Edit: to change the registration details of the merchant;
  • Add shop: to add a new shop to the merchant account. For more information on adding shops, see Add a shop to a merchant account.

The Merchants tab page with a list of merchants

The Merchants tab page with a list of merchants