Users
The system management is based on the concept of a role. It is a type of user account with a specified set of functions and actions available to the authorized user.
The system supports 4 roles which can be assigned to employees of the payment service provider and which have own back office menus.
Table: Roles of back office users and the description of functions available to each user role
|
User role/ Menu name |
Description of available fictions, services, and actions |
|
Admin |
User account set-up and role management; System settings; Access to transaction processing logs; Settings of business categories; Smart routing service management. |
|
Account manager |
Merchant and shop management; Set-up of payment gateways, settings of rates and fees; Payment monitoring and review, transaction reporting service, risk reporting service; Apple Pay merchant and shop registration; Agent management; Payout channel set-up. |
|
Support manager |
Payment and subscription management; Transaction white and black list management; Access to transaction processing logs. |
|
Accountant |
Payment reporting management; Management of financial statements and settlements to merchants; Balance review and adjustment. |
Please note that it is the system development company who registers an account for the first system user of the payment service provider. Further on, the Admin user of the provider can register and set up user accounts for other provider’s employees. For more information, see Manage user accounts.