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Merchant account management

A merchant is the basic entity of the system, which refers to a merchant, individual entrepreneur or natural person who wants to accept online payments for their goods or services through the payment service provider’s system. The concept also applies to non-profit organizations that can accept contributions and donations in their favor through the system.

 

Once the merchant is registered in the system, the payment service provider gets the following:

  • Store the identification and banking data of the merchant in the system for analytical and reporting purposes as well as for processing financial transactions;
  • Configure the merchant's access to the functions and services of the system;
  • Identify merchants as owners of websites and mobile applications for which the system processes payments.

 

If registered in the system, a merchant automatically gets a personal account and access to the back office, where he/ she can make the following:

  • View registration data and settings of shops;
  • Set up subscription and payment notifications;
  • View information about transactions;
  • Receive statistical and financial reports.

 

For a detailed description of the merchant back office, please refer to the Back Office Manual for Merchants.

 

Merchant account management is available to a user with the Account Manager role, who can do the following:

  • View merchant accounts;
  • Search for a merchant account;
  • Register a new merchant;
  • Edit the merchant details and the activation status.