--- title: Video guides | eComCharge knowledge base description: Video guides for PSP Backoffice and Smart Routing management --- [Skip to content](https://help.ecomcharge.com/en/knowledge-base/video-guides#main-content) - [English](https://help.ecomcharge.com/en/knowledge-base/video-guides) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/видео-инструкции) English Show submenu for translations [Customer portal](https://help.ecomcharge.com/tickets) - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) Open main navigation Close main navigation - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) - - [English](https://help.ecomcharge.com/en/knowledge-base/video-guides) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/видео-инструкции) English Show submenu for translations - [Customer portal](https://help.ecomcharge.com/tickets) - [eComCharge Blog](https://ecomcharge.com/blog/) [eComCharge Blog](https://ecomcharge.com/blog/) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [eComCharge knowledge base](https://help.ecomcharge.com/en/knowledge-base) 2. [Video guides](https://help.ecomcharge.com/en/knowledge-base/video-guides) # Video guides Video guides for PSP Backoffice and Smart Routing management ## Creating rules in Smart Routing - [Routing transactions based on the issuer country](https://help.ecomcharge.com/en/knowledge-base/video-routing-transactions-based-on-the-issuer-country) - [Setting up an amount limit for a gateway](https://help.ecomcharge.com/en/knowledge-base/video-setting-up-an-amount-limit-for-a-gateway) - [Accepting transactions only from the specified card masks](https://help.ecomcharge.com/en/knowledge-base/video-accepting-transactions-only-from-the-specified-card-masks) - [Primary and Secondary Traffic. Smart Check parameters](https://help.ecomcharge.com/en/knowledge-base/video-primary-and-secondary-traffic.-smart-check-parameters) - [Routing transactions based on the transaction amount](https://help.ecomcharge.com/en/knowledge-base/video-routing-transactions-based-on-the-transaction-amount) - [Distribution of traffic by gateways according to the specified ratio](https://help.ecomcharge.com/en/knowledge-base/video-distribution-of-traffic-by-gateways-according-to-the-specified-ratio) - [Setting up limit notifications](https://help.ecomcharge.com/en/knowledge-base/video-setting-up-limit-notifications) - [How to split primary and secondary traffic?](https://help.ecomcharge.com/en/knowledge-base/video-how-to-split-primary-and-secondary-traffic) See less ▼ ## Payment Widget customization - [Widget customization in the back office](https://help.ecomcharge.com/en/knowledge-base/video-widget-customization-in-the-back-office-) - [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#introduction) - [Before you start](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#before-you-start) - [Users](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#users) - [System administration](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#system-administration) - [Merchant account management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#merchant-account-management) - [Configuration of payment gateways](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#configuration-of-payment-gateways) - [Merchant shop management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#merchant-shop-management) - [Dashboard](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#dashboard) - [Configuration of fraud protection services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#configuration-of-fraud-protection-services) - [Transaction management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#transaction-management) - [Subscription management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#subscription-management) - [Transaction reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#transaction-reports) - [Accounting and financial reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#accounting-and-financial-reports) - [Finances](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#finances) - [Merchant's balance](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#merchants-balance) - [Mass payouts to customers](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#mass-payouts-to-customers) - [Additional services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#additional-services) - [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#introduction) - [Overall service description](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#overall-service-description) - [Getting started](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#getting-started) - [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#smart-routing-management) - [Settings management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#settings-management) - [Appendix 1: Logical operators](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#appendix-1-logical-operators) - [Appendix 2: List of system fields](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#appendix-2-list-of-system-fields) - [PSP API documentation](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#introduction) - [Request requirements](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#request-requirements) - [HTTP response codes](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#http-response-codes) - [PSP ID and Secret Key](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#psp-id-and-secret-key) - [Merchants](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#merchants) - [Shops](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#shops) - [Transactions (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#transactions-dwh-v-2) - [Transactions (DWH v.1)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#transactions-dwh-v-1) - [Reference](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#reference) - [Reports (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#reports-dwh-v-2) - [Video guides](https://help.ecomcharge.com/en/knowledge-base/video-guides#main-content) - [Creating rules in Smart Routing](https://help.ecomcharge.com/en/knowledge-base/video-guides#creating-rules-in-smart-routing) - [Payment Widget customization](https://help.ecomcharge.com/en/knowledge-base/video-guides#payment-widget-customization) - [Integrations](https://help.ecomcharge.com/en/knowledge-base/integrations#main-content) - [Active Connectors with PSPs, banks, APM solution providers](https://help.ecomcharge.com/en/knowledge-base/integrations#active-connectors-with-psps-banks-apm-solution-providers) - [Release Notes](https://help.ecomcharge.com/en/knowledge-base/release-notes#main-content) - [2025](https://help.ecomcharge.com/en/knowledge-base/release-notes#2025) - [Support and Requests](https://help.ecomcharge.com/en/knowledge-base/support-and-requests) [![eComCharge\_main logo uncut@3x 1-2](https://help.ecomcharge.com/hs-fs/hubfs/eComCharge_main%20logo%20uncut@3x%201-2.png?width=150&height=77&name=eComCharge_main%20logo%20uncut@3x%201-2.png "eComCharge_main logo uncut@3x 1-2")](https://help.ecomcharge.com/) [mailto:sales@ecomcharge.com](mailto:sales@ecomcharge.com) © 2026 eComCharge UAB