--- title: View and search for an account description: sr --- [Skip to content](https://help.ecomcharge.com/en/knowledge-base/sr-view-and-search-for-an-account#main-content) - [English](https://help.ecomcharge.com/en/knowledge-base/sr-view-and-search-for-an-account) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/sr-view-and-search-for-an-account) English Show submenu for translations [Customer portal](https://help.ecomcharge.com/tickets?hsLang=en) - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) Open main navigation Close main navigation - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) - - [English](https://help.ecomcharge.com/en/knowledge-base/sr-view-and-search-for-an-account) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/sr-view-and-search-for-an-account) English Show submenu for translations - [Customer portal](https://help.ecomcharge.com/tickets) - [eComCharge Blog](https://ecomcharge.com/blog/) [eComCharge Blog](https://ecomcharge.com/blog/) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [eComCharge knowledge base](https://help.ecomcharge.com/en/knowledge-base?hsLang=en) 2. [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en) 3. [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#smart-routing-management) # View and search for an account To view and search for an account, go to the **Smart Routing** tab. The tab window shows the account of the payment service provider on top for the users with the *Administrator* role. Below are the search field and a list of all merchant and shop accounts. The name of each account is formatted as “The account level label *{The account level name}*\_*{The ID number of this account in the payment processing system}*\_*{The name of the account as it is registered in the payment processing system}*”. **Table: Account levels (as for the Smart Routing service integrated into the beGateway payment processing system)**       | **Account level label** | **Account level name** | **Description** | | --- | --- | --- | | ![](blob:https://ecomcharge.atlassian.net/91ae318e-5a68-44cd-945e-91cdc05c6de6#media-blob-url=true&id=11fb1385-3102-4999-a323-11bac0ca5228&collection=contentId-2230845492&contextId=2230845492&width=54&height=32&alt=)[![psp](https://help.ecomcharge.com/hs-fs/hubfs/psp.png?width=54&height=32&name=psp.png)](https://help.ecomcharge.com/hubfs/psp.png?hsLang=en) | PSP | The account of the payment service provider. The rule flows set for this account apply to all merchants and their shops registered in the system of the payment service provider. | | ![](blob:https://ecomcharge.atlassian.net/b150b2b2-474d-4897-8f94-4873458b2a3a#media-blob-url=true&id=6ff9f214-4c5d-43a1-9e77-cd1ccb6ed601&collection=contentId-2230845492&contextId=2230845492&width=102&height=32&alt=)[![merchant](https://help.ecomcharge.com/hs-fs/hubfs/merchant.png?width=102&height=32&name=merchant.png)](https://help.ecomcharge.com/hubfs/merchant.png?hsLang=en) | Merchant | The account of the merchant. The rule flows set for this account apply to all the merchant’s shops. | | ![](blob:https://ecomcharge.atlassian.net/629418ec-c9b9-445e-91a2-6b1974c8a145#media-blob-url=true&id=30326e49-2fab-4b77-aacc-4dec56577b14&collection=contentId-2230845492&contextId=2230845492&width=62&height=32&alt=)[![shop](https://help.ecomcharge.com/hs-fs/hubfs/shop.png?width=62&height=32&name=shop.png)](https://help.ecomcharge.com/hubfs/shop.png?hsLang=en) | Shop | The account of the shop. The rule flows set for this account apply to the shop only. |   To find a merchant or a shop to view the applicable rules, use the full-text search for an account name or an ID number in the search field and click **Enter**. The search suggestions will include the entities whose names contain the input value, along with their corresponding child and parent entities. To proceed, select the checkboxes for the entities you wish to display. [![sr-en](https://help.ecomcharge.com/hs-fs/hubfs/sr-en.png?width=410&height=370&name=sr-en.png)](https://help.ecomcharge.com/hubfs/sr-en.png?hsLang=en)   - [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#introduction) - [Before you start](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#before-you-start) - [Users](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#users) - [System administration](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#system-administration) - [Merchant account management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-account-management) - [Configuration of payment gateways](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#configuration-of-payment-gateways) - [Merchant shop management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-shop-management) - [Dashboard](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#dashboard) - [Configuration of fraud protection services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#configuration-of-fraud-protection-services) - [Transaction management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#transaction-management) - [Subscription management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#subscription-management) - [Transaction reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#transaction-reports) - [Accounting and financial reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#accounting-and-financial-reports) - [Finances](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#finances) - [Merchant's balance](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchants-balance) - [Mass payouts to customers](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#mass-payouts-to-customers) - [Additional services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#additional-services) - [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#introduction) - [Overall service description](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#overall-service-description) - [Getting started](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#getting-started) - [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#smart-routing-management) - [Settings management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#settings-management) - [Appendix 1: Logical operators](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-1-logical-operators) - [Appendix 2: List of system fields](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-2-list-of-system-fields) - [PSP API documentation](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#introduction) - [Request requirements](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#request-requirements) - [HTTP response codes](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#http-response-codes) - [PSP ID and Secret Key](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#psp-id-and-secret-key) - [Merchants](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#merchants) - [Shops](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#shops) - [Transactions (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#transactions-dwh-v-2) - [Transactions (DWH v.1)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#transactions-dwh-v-1) - [Reference](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#reference) - [Reports (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#reports-dwh-v-2) - [Video guides](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#main-content) - [Creating rules in Smart Routing](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#creating-rules-in-smart-routing) - [Payment Widget customization](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#payment-widget-customization) - [Integrations](https://help.ecomcharge.com/en/knowledge-base/integrations?hsLang=en#main-content) - [Active Connectors with PSPs, banks, APM solution providers](https://help.ecomcharge.com/en/knowledge-base/integrations?hsLang=en#active-connectors-with-psps-banks-apm-solution-providers) - [Release Notes](https://help.ecomcharge.com/en/knowledge-base/release-notes?hsLang=en#main-content) - [2025](https://help.ecomcharge.com/en/knowledge-base/release-notes?hsLang=en#2025) - [Support and Requests](https://help.ecomcharge.com/en/knowledge-base/support-and-requests?hsLang=en) [![eComCharge\_main logo uncut@3x 1-2](https://help.ecomcharge.com/hs-fs/hubfs/eComCharge_main%20logo%20uncut@3x%201-2.png?width=150&height=77&name=eComCharge_main%20logo%20uncut@3x%201-2.png "eComCharge_main logo uncut@3x 1-2")](https://help.ecomcharge.com/?hsLang=en) [mailto:sales@ecomcharge.com](mailto:sales@ecomcharge.com) © 2026 eComCharge UAB