---
title: Smart Risk and Routing Engine | eComCharge knowledge base
description: Use the Risk & Routing Engine to design and operate rule-based decisions across your payment flow. Build checks on transaction attributes and context, evaluate risk, and choose the optimal next step.
---

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1. [eComCharge knowledge base](https://help.ecomcharge.com/en/knowledge-base)
2. [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine)

# Smart Risk and Routing Engine

 Use the Risk & Routing Engine to design and operate rule-based decisions across your payment flow. Build checks on transaction attributes and context, evaluate risk, and choose the optimal next step.

## Introduction

- [Introduction](https://help.ecomcharge.com/en/knowledge-base/sr-introduction)

## Overall service description

- [Overall service description](https://help.ecomcharge.com/en/knowledge-base/sr-overall-service-description)

## Getting started

- [Getting started](https://help.ecomcharge.com/en/knowledge-base/sr-getting-started)

## Smart routing management

- [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/sr-smart-routing-management)
- [Delete an object](https://help.ecomcharge.com/en/knowledge-base/sr-delete-an-object)
- [Update flow settings](https://help.ecomcharge.com/en/knowledge-base/sr-update-flow-settings)
- [Create a new flow](https://help.ecomcharge.com/en/knowledge-base/sr-create-a-new-flow)
- [View flows](https://help.ecomcharge.com/en/knowledge-base/sr-view-flows)
- [View and search for an account](https://help.ecomcharge.com/en/knowledge-base/sr-view-and-search-for-an-account)
- [Manage flows](https://help.ecomcharge.com/en/knowledge-base/sr-manage-flows)
- [Delete a flow](https://help.ecomcharge.com/en/knowledge-base/sr-delete-a-flow)
- [Manage rules](https://help.ecomcharge.com/en/knowledge-base/sr-manage-rules)
- [View rules](https://help.ecomcharge.com/en/knowledge-base/sr-view-rules)
- [Create a new rule](https://help.ecomcharge.com/en/knowledge-base/sr-create-a-new-rule)
- [Update a rule](https://help.ecomcharge.com/en/knowledge-base/sr-update-a-rule)
- [Delete a rule](https://help.ecomcharge.com/en/knowledge-base/sr-delete-a-rule)
- [Using weights for transaction distribution among gateways](https://help.ecomcharge.com/en/knowledge-base/sr-using-weights-for-transaction-distribution-among-gateways)
- [Add/Edit flow for transaction distribution by weights](https://help.ecomcharge.com/en/knowledge-base/sr-add/edit-flow-for-transaction-distribution-by-weights)
- [Add rule for transaction distribution by weights](https://help.ecomcharge.com/en/knowledge-base/sr-add-rule-for-transaction-distribution-by-weights)

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## Settings management

- [Delete a field](https://help.ecomcharge.com/en/knowledge-base/sr-delete-a-field)
- [Update a field](https://help.ecomcharge.com/en/knowledge-base/sr-update-a-field)
- [Settings management](https://help.ecomcharge.com/en/knowledge-base/sr-settings-management)
- [Set objects and object groups](https://help.ecomcharge.com/en/knowledge-base/sr-set-objects-and-object-groups)
- [View objects and object groups](https://help.ecomcharge.com/en/knowledge-base/sr-view-objects-and-object-groups)
- [Create a new object group](https://help.ecomcharge.com/en/knowledge-base/sr-create-a-new-object-group)
- [Update and delete a group](https://help.ecomcharge.com/en/knowledge-base/sr-update-and-delete-a-group)
- [Create a new object](https://help.ecomcharge.com/en/knowledge-base/sr-create-a-new-object)
- [Update an object](https://help.ecomcharge.com/en/knowledge-base/sr-update-an-object)
- [Set fields](https://help.ecomcharge.com/en/knowledge-base/sr-set-fields)
- [View fields](https://help.ecomcharge.com/en/knowledge-base/sr-view-fields)
- [Create a custom field](https://help.ecomcharge.com/en/knowledge-base/sr-create-a-custom-field)
- [Manage sets](https://help.ecomcharge.com/en/knowledge-base/sr-manage-sets)
- [View sets](https://help.ecomcharge.com/en/knowledge-base/sr-view-sets)
- [Create a set](https://help.ecomcharge.com/en/knowledge-base/sr-create-a-set)
- [Update a set](https://help.ecomcharge.com/en/knowledge-base/sr-update-a-set)
- [Delete a set](https://help.ecomcharge.com/en/knowledge-base/sr-delete-a-set)
- [Manage file sets](https://help.ecomcharge.com/en/knowledge-base/sr-manage-file-sets)
- [View file sets](https://help.ecomcharge.com/en/knowledge-base/sr-view-file-sets)
- [Create a file set](https://help.ecomcharge.com/en/knowledge-base/sr-create-a-file-set)
- [Update a file set](https://help.ecomcharge.com/en/knowledge-base/sr-update-a-file-set)
- [Delete a file set](https://help.ecomcharge.com/en/knowledge-base/sr-delete-a-file-set)
- [Manage whitelists and blacklists](https://help.ecomcharge.com/en/knowledge-base/sr-manage-whitelists-and-blacklists)
- [View whitelists/blacklists](https://help.ecomcharge.com/en/knowledge-base/sr-view-whitelists/blacklists)
- [Add values](https://help.ecomcharge.com/en/knowledge-base/sr-add-values)

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## Appendix 1: Logical operators

- [Appendix 1: Logical operators](https://help.ecomcharge.com/en/knowledge-base/sr-appendix-1-logical-operators)

## Appendix 2: List of system fields

- [Appendix 2: List of system fields](https://help.ecomcharge.com/en/knowledge-base/sr-appendix-2-list-of-system-fields)

- [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#main-content)

    - [Introduction](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#introduction)
    - [Before you start](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#before-you-start)
    - [Users](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#users)
    - [System administration](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#system-administration)
    - [Merchant account management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#merchant-account-management)
    - [Configuration of payment gateways](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#configuration-of-payment-gateways)
    - [Merchant shop management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#merchant-shop-management)
    - [Dashboard](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#dashboard)
    - [Configuration of fraud protection services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#configuration-of-fraud-protection-services)
    - [Transaction management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#transaction-management)
    - [Subscription management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#subscription-management)
    - [Transaction reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#transaction-reports)
    - [Accounting and financial reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#accounting-and-financial-reports)
    - [Finances](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#finances)
    - [Merchant's balance](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#merchants-balance)
    - [Mass payouts to customers](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#mass-payouts-to-customers)
    - [Additional services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide#additional-services)
- [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#main-content)

    - [Introduction](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#introduction)
    - [Overall service description](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#overall-service-description)
    - [Getting started](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#getting-started)
    - [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#smart-routing-management)
    - [Settings management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#settings-management)
    - [Appendix 1: Logical operators](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#appendix-1-logical-operators)
    - [Appendix 2: List of system fields](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine#appendix-2-list-of-system-fields)
- [PSP API documentation](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#main-content)

    - [Introduction](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#introduction)
    - [Request requirements](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#request-requirements)
    - [HTTP response codes](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#http-response-codes)
    - [PSP ID and Secret Key](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#psp-id-and-secret-key)
    - [Merchants](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#merchants)
    - [Shops](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#shops)
    - [Transactions (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#transactions-dwh-v-2)
    - [Transactions (DWH v.1)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#transactions-dwh-v-1)
    - [Reference](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#reference)
    - [Reports (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation#reports-dwh-v-2)
- [Video guides](https://help.ecomcharge.com/en/knowledge-base/video-guides#main-content)

    - [Creating rules in Smart Routing](https://help.ecomcharge.com/en/knowledge-base/video-guides#creating-rules-in-smart-routing)
    - [Payment Widget customization](https://help.ecomcharge.com/en/knowledge-base/video-guides#payment-widget-customization)
- [Integrations](https://help.ecomcharge.com/en/knowledge-base/integrations#main-content)

    - [Active Connectors with PSPs, banks, APM solution providers](https://help.ecomcharge.com/en/knowledge-base/integrations#active-connectors-with-psps-banks-apm-solution-providers)
- [Release Notes](https://help.ecomcharge.com/en/knowledge-base/release-notes#main-content)

    - [2025](https://help.ecomcharge.com/en/knowledge-base/release-notes#2025)
- [Support and Requests](https://help.ecomcharge.com/en/knowledge-base/support-and-requests)

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