--- title: View shops description: shops account management --- [Skip to content](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-view-shops#main-content) - [English](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-view-shops) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/pspbackoffice-view-shops) English Show submenu for translations [Customer portal](https://help.ecomcharge.com/tickets?hsLang=en) - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) Open main navigation Close main navigation - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) - - [English](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-view-shops) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/pspbackoffice-view-shops) English Show submenu for translations - [Customer portal](https://help.ecomcharge.com/tickets) - [eComCharge Blog](https://ecomcharge.com/blog/) [eComCharge Blog](https://ecomcharge.com/blog/) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [eComCharge knowledge base](https://help.ecomcharge.com/en/knowledge-base?hsLang=en) 2. [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en) 3. [Merchant shop management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-shop-management) # View shops To see a list of merchant shops registered in the system, go to Account Manager \> Shops. In the list of shops, you can see the main information about each of the shops with the parameters, as described in the table below. Table: Main shop parameters | Parameter | Description | Notes | | --- | --- | --- | | ID | The registration number of the shop in the system. | Assigned automatically in numerical order. | | Status | The shop activation status. Possible values: - Enabled; - Disabled. | For a detailed description of statuses, see the table below. | | Name | The shop brand name. | Shown as a hyperlink to the shop information page. | | Contacts | Shop contacts details that include: - The Shop name; - The shop URL, if any; - The shop contact email; - The shop contact phone. | | | Merchant | Merchant details that include: - The name of the merchant or the merchant’s contact person; - The company name; - The contact email of the merchant or of the merchant’s contact person. | | The shop can have one or several activation statuses, as described in the table below. Table: Shop activation statuses | Status | Icon | Description | | --- | --- | --- | | Enabled | ![](https://help.ecomcharge.com/hs-fs/hubfs/image-png-Oct-17-2025-09-42-16-8400-PM.png?width=50&height=50&name=image-png-Oct-17-2025-09-42-16-8400-PM.png) | The shop is activated and can accept payments through the provider’s system. | | Disabled | ![](https://help.ecomcharge.com/hs-fs/hubfs/image-png-Oct-17-2025-09-42-22-0145-PM.png?width=50&height=50&name=image-png-Oct-17-2025-09-42-22-0145-PM.png) | The shop is deactivated, payment transactions (Payment, Authorization, and Capture), payout transaction (Payout, Credit) and P2P are not accepted. Refund, Void, and Chargeback transactions are allowed both via the API and from the merchant's and the provider’s back offices. | A page shows up to 15 last registered merchants. To see other shops, use the pagination bar at the bottom of the page. ![](https://help.ecomcharge.com/hs-fs/hubfs/image-png-Oct-17-2025-09-42-41-1459-PM.png?width=985&height=350&name=image-png-Oct-17-2025-09-42-41-1459-PM.png)*The“Shops”tab* - [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#introduction) - [Before you start](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#before-you-start) - [Users](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#users) - [System administration](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#system-administration) - [Merchant account management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-account-management) - [Configuration of payment gateways](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#configuration-of-payment-gateways) - 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[Merchant's balance](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchants-balance) - [Mass payouts to customers](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#mass-payouts-to-customers) - [Additional services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#additional-services) - [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#introduction) - [Overall service description](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#overall-service-description) - [Getting started](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#getting-started) - [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#smart-routing-management) - [Settings management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#settings-management) - [Appendix 1: Logical operators](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-1-logical-operators) - [Appendix 2: List of system fields](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-2-list-of-system-fields) - [PSP API documentation](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#introduction) - [Request requirements](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#request-requirements) - [HTTP response codes](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#http-response-codes) - [PSP ID and Secret Key](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#psp-id-and-secret-key) - [Merchants](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#merchants) - [Shops](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#shops) - [Transactions (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#transactions-dwh-v-2) - [Transactions (DWH v.1)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#transactions-dwh-v-1) - [Reference](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#reference) - [Reports (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#reports-dwh-v-2) - [Video guides](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#main-content) - [Creating rules in Smart Routing](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#creating-rules-in-smart-routing) - [Payment Widget customization](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#payment-widget-customization) - 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