--- title: Assign a shop to an agent description: agent --- [Skip to content](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-assign-a-shop-to-an-agent#main-content) - [English](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-assign-a-shop-to-an-agent) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/pspbackoffice-assign-a-shop-to-an-agent) English Show submenu for translations [Customer portal](https://help.ecomcharge.com/tickets?hsLang=en) - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) Open main navigation Close main navigation - [Subscribe to platform updates](https://share-eu1.hsforms.com/1iuchcnmzT9yq2VKMCRdsLwfnh6h) - [Support & Requests](https://help.ecomcharge.com/en/knowledge-base/support-requests) - - [English](https://help.ecomcharge.com/en/knowledge-base/pspbackoffice-assign-a-shop-to-an-agent) - [Русский](https://help.ecomcharge.com/knowledge-base-ru/pspbackoffice-assign-a-shop-to-an-agent) English Show submenu for translations - [Customer portal](https://help.ecomcharge.com/tickets) - [eComCharge Blog](https://ecomcharge.com/blog/) [eComCharge Blog](https://ecomcharge.com/blog/) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [eComCharge knowledge base](https://help.ecomcharge.com/en/knowledge-base?hsLang=en) 2. [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en) 3. [Additional services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#additional-services) # Assign a shop to an agent To assign a merchant's store to an agent and calculate the agent's commission for processed transactions, when creating a shop or editing its data, in the Agent field, select the required agent from the drop-down list. The drop-down list shows all agents regardless of their account status.   - [Admin Panel User Guide](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#introduction) - [Before you start](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#before-you-start) - [Users](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#users) - [System administration](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#system-administration) - [Merchant account management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-account-management) - [Configuration of payment gateways](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#configuration-of-payment-gateways) - [Merchant shop management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchant-shop-management) - [Dashboard](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#dashboard) - [Configuration of fraud protection services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#configuration-of-fraud-protection-services) - [Transaction management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#transaction-management) - [Subscription management](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#subscription-management) - [Transaction reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#transaction-reports) - [Accounting and financial reports](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#accounting-and-financial-reports) - [Finances](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#finances) - [Merchant's balance](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#merchants-balance) - [Mass payouts to customers](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#mass-payouts-to-customers) - [Additional services](https://help.ecomcharge.com/en/knowledge-base/admin-panel-user-guide?hsLang=en#additional-services) - [Smart Risk and Routing Engine](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#introduction) - [Overall service description](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#overall-service-description) - [Getting started](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#getting-started) - [Smart routing management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#smart-routing-management) - [Settings management](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#settings-management) - [Appendix 1: Logical operators](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-1-logical-operators) - [Appendix 2: List of system fields](https://help.ecomcharge.com/en/knowledge-base/smart-risk-and-routing-engine?hsLang=en#appendix-2-list-of-system-fields) - [PSP API documentation](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#main-content) - [Introduction](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#introduction) - [Request requirements](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#request-requirements) - [HTTP response codes](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#http-response-codes) - [PSP ID and Secret Key](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#psp-id-and-secret-key) - [Merchants](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#merchants) - [Shops](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#shops) - [Transactions (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#transactions-dwh-v-2) - [Transactions (DWH v.1)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#transactions-dwh-v-1) - [Reference](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#reference) - [Reports (DWH v.2)](https://help.ecomcharge.com/en/knowledge-base/psp-api-documentation?hsLang=en#reports-dwh-v-2) - [Video guides](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#main-content) - [Creating rules in Smart Routing](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#creating-rules-in-smart-routing) - [Payment Widget customization](https://help.ecomcharge.com/en/knowledge-base/video-guides?hsLang=en#payment-widget-customization) - [Integrations](https://help.ecomcharge.com/en/knowledge-base/integrations?hsLang=en#main-content) - [Active Connectors with PSPs, banks, APM solution providers](https://help.ecomcharge.com/en/knowledge-base/integrations?hsLang=en#active-connectors-with-psps-banks-apm-solution-providers) - [Release Notes](https://help.ecomcharge.com/en/knowledge-base/release-notes?hsLang=en#main-content) - [2025](https://help.ecomcharge.com/en/knowledge-base/release-notes?hsLang=en#2025) - [Support and Requests](https://help.ecomcharge.com/en/knowledge-base/support-and-requests?hsLang=en) [![eComCharge\_main logo uncut@3x 1-2](https://help.ecomcharge.com/hs-fs/hubfs/eComCharge_main%20logo%20uncut@3x%201-2.png?width=150&height=77&name=eComCharge_main%20logo%20uncut@3x%201-2.png "eComCharge_main logo uncut@3x 1-2")](https://help.ecomcharge.com/?hsLang=en) [mailto:sales@ecomcharge.com](mailto:sales@ecomcharge.com) © 2026 eComCharge UAB